Last updated: 9/1/25
Welcome to Matt Matthews Magic (the “Website,” “we,” “us,” or “our”). This policy explains what we collect, how we use it, who we share it with, and the choices you have. We’ve kept it short and readable.
Quick summary: We collect info you give us (like contact and booking details) and basic technical info (like device and pages viewed). We use it to run our business—answer inquiries, book magic shows, process payments via third parties, improve the site, and communicate with you. We share data with trusted service providers and, when needed, with performers helping deliver your event. You can ask questions or opt out of marketing any time.
1) Information We CollectYou give us: details you submit in forms or emails (name, email, phone, event date/time/location, organization, notes), messages sent through social or scheduling tools, and testimonials or reviews you choose to share.
Payment-related: payments are handled by third-party processors. We receive limited details (e.g., amount, status, your contact info) but not your full card number or bank credentials.
Automatic/technical: when you use the site, our platform and service providers may collect IP address, device/browser type, pages viewed, general location (city/region), timestamps, and similar analytics.
Optional marketing: if you sign up for updates or offers, we store your email preferences.
2) How We Use InformationService & support: respond to inquiries, provide quotes, confirm bookings, coordinate event details, and customer service.
Operations: manage calendars/scheduling, send invoices/receipts, detect/prevent spam or misuse, and maintain the site.
Improvement: analyze how the site is used to fix issues and make it easier to navigate.
Communication & marketing: send updates you request or that may be relevant to a prior inquiry/booking; you can unsubscribe at any time.
3) Cookies & Similar TechnologiesOur website platform and service providers use cookies and similar tools to operate the site, keep it secure, and understand usage (analytics). You can usually control cookies in your browser settings; blocking some cookies may affect site features.
4) When We Share InformationWe share information only as needed to run the business:
Service providers: website hosting, email/sms, analytics, scheduling/booking, payment processing, cloud storage, form handling, customer communications, and similar vendors.
Performers/contractors: trusted third parties who help deliver your event (for example, to confirm location and timing).
Compliance & safety: if required by law, legal process, or to protect rights, safety, and property.
Business changes: as part of a merger, acquisition, financing, or sale of assets (your info may transfer as part of that deal).
With your direction: when you ask us to share or otherwise give consent.
5) PaymentsPayments are processed by third-party processors. They handle your card/bank data directly under their own policies. We receive only the information needed to confirm payment and fulfill the service.
6) Data RetentionWe retain information as needed to operate our services, support customer relationships, maintain accurate business records, meet legal and tax obligations, protect our rights, and improve the Website. When information is no longer needed for these purposes, we delete it or de-identify it. You may request that we limit or delete certain information, and we’ll honor requests where we’re able and not required to keep it.
7) Your ChoicesMarketing: you can unsubscribe from marketing emails using the link in the message or by contacting us.
Cookies: manage cookies via your browser/device settings.
Access/updates: depending on your location, you may have rights to access, correct, or delete personal information. Contact us and we’ll help where applicable.
8) Children’s PrivacyOur services are arranged by adults. We don’t knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we’ll delete it.
9) SecurityWe use reasonable safeguards to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
10) International VisitorsOur site and providers may store and process information in the United States and other countries. Your data may be subject to the laws of those places.
11) Third-Party Links & EmbedsOur site may include links or embedded content (e.g., maps, videos, social feeds). Those third parties may collect data under their own policies. We’re not responsible for their practices.
12) Changes to This PolicyMatt Matthews Magic may update this policy from time to time. We’ll post the new version with a new “Last updated” date. Continued use of the site after an update means you understand the changes.
13) Contact UsQuestions or requests? Reach us via the contact form on the site or at moc.cigamswehttamttam%40ttam
This policy is meant to be clear and practical. It is not legal advice. Privacy laws can vary by location.